Privacy policy

1. Information We Collect

We collect information from you when you visit our website, make a purchase, or interact with our brand in other ways. The types of information we collect include:

  • Personal Information: This includes your name, email address, shipping address, billing address, phone number, and payment details when you make a purchase.
  • Non-Personal Information: We collect information about your browsing behavior, such as your IP address, browser type, operating system, and pages viewed on our website. This information helps us improve our website and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping, billing, and customer service.
  • Communication: To send you order updates, promotional offers, and other important information related to your purchase or our products. You can opt out of promotional emails at any time.
  • Customer Support: To respond to your inquiries, resolve issues, and improve our customer service.
  • Website Optimization: To analyze website traffic, trends, and user behavior in order to improve our website’s functionality and user experience.
  • Security: To monitor and protect against fraudulent transactions and ensure the security of our website and your personal information.

3. Sharing Your Information

We value your privacy and will never sell, trade, or otherwise share your personal information with third parties except in the following cases:

  • Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, processing payments, delivering orders, or providing other services. These providers are required to protect your information and use it only for the purpose for which it was shared.
  • Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
  • Business Transfers: In the event of a business merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Data Security

We use a variety of security measures to protect your personal information from unauthorized access, alteration, or disclosure. These include encryption technologies, secure payment gateways, and regular security audits. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

  • Access and Update Your Information: You have the right to access and update the personal information we hold about you. If you need to update your contact details, shipping address, or payment information, you can do so by logging into your account on our website or contacting us directly.
  • Opt-Out of Marketing Communications: You can opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link at the bottom of any promotional email or by contacting us directly.
  • Delete Your Information: If you wish to delete your personal information or request that we stop processing your data, please contact us at [email@elvoir.com]. We will review your request and take the appropriate steps.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will post the revised policy on our website with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: evloir.lk@gmail.com
Phone: ‪+94 76 255 4550‬
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM